FAQs2019-05-02T17:34:56+00:00

FAQs

What is the admission cost?
Ages 0-2: $7.95
Ages 3 & up: $11.95
Adults: Free

Do you require a signed waiver upon entry?
Yes, we do require an adult or legal guardian (over 18 years old) to sign our Waiver of Liability for each child that will be playing that day. We have tablets set up to electronically review and sign the waiver before you enter for each new visit. You can find the waiver here for reference.

How much are your party room rentals?
Costs vary depending on how many kids that will be attending the party. Pricing for our party room rentals can be found here.

How early should we arrive to our party?
Please plan to arrive 15 minutes early for your party.

How late can we stay after our party?
The party rooms are booked for 2 hours. You are welcome to stay and play in the main playground area for as long as you would like afterwards.

How many party rooms do you have?
We have 3 party rooms, each with a different outdoor theme. They can be booked for 2 hours and the party times are 10am, 1pm and 4pm.(Sundays we open at 1pm, so only 1pm and 4pm options are available that day.)

How do I book a party room? Is there a deposit required?
To reserve a party room for a special event or birthday party, please call or email us. A $50 nonrefundable deposit is required.

What do you provide with the party room rentals?
To make it as easy as possible for you, we provide plates, cups, napkins, drinks, and food. Food options include Chick-fil-A (additional cost) or pizza. For additional details please visit here.

Can we bring cake or cupcakes for party room rentals?
Yes.When booking a party room, you can bring either cake or cupcakes.However, no ice cream or ice cream cakes are allowed.

Do you have gift certificates available? 
Yes!  We offer gift certificates in any amount.  You can call, email, or stop by to let us know the amount you’d like and we can email the certificate directly to you.

Do you clean your playground daily?
Cleanliness is very important to us. We have daily cleaning procedures in place for the entire playground and use non-toxic cleaning products. However, if you or your child are sick, we ask that you refrain from entering our playground for the safety of others.

Can I bring my own food and drinks to the playground or party rooms?
Outside food or drinks are not permitted. To help us maintain a clean environment, we ask that you do not bring food or drinks. However, we do have snacks and beverages available for purchase, which can be enjoyed in our cafe and lounge areas.

Are socks required?
Everyone, including adults, are required to have socks in the toddler play area and main play areas.

Are socks available for purchase?
Yes.If you happen to forget socks, you can purchase a new pair for $3.

What sort of snacks and beverages do you have?
We offer coffee and Nespresso products, as well as plastic bottled drinks such as soft drinks, water and juice boxes. For snacks, we will offer pre-packaged options such as chips, candy, granola bars, crackers and fruit snacks.

Do you have wifi and lounge areas for parents?
Yes, we do. It’s just as important to us that you enjoy coming to our playground as much as your kids do!

Do you sell alcohol?
Beer and wine are available for purchase.

Is the playground ADA accessible?
Yes.

Do I have to sign a waiver upon entering?
Yes. All parents are required to sign a release waiver.

Can I drop my kid off and shop?
No, we do not offer drop off services. We encourage parents to get in and play with their kids!

What if I want to leave and come back, will I be charged for readmission?
No. Passes are good for re-entry all day.

Do you have an area for toddlers?
Yes, we have a secure enclosed play area with soft foam play elements, as well as activity boards for the kids under 3 years old.